Is ZenBusiness Legit?

Hey guys,

I’m in the process of starting my own business and have been doing some research on different services that can help with the legal aspects of setting up an LLC. I came across ZenBusiness and they seem to offer a lot of great services for a reasonable price.

Has anyone here used ZenBusiness before? Are they legit and reliable? I’d love to hear about your experiences, both good and bad. I’m particularly interested in how their customer service is, how smooth the process was, and if there were any hidden fees or surprises.

Thanks in advance…

ZenBusiness is a legitimate and relatively new company that has received positive reviews for its LLC formation services.

Pros:

  • Affordable Prices: ZenBusiness offers tiered plans, including a free option that covers the basic LLC formation process (though you’ll still need to pay state filing fees).
  • Customer Service: Many users report good experiences with ZenBusiness’s customer support, citing helpful and responsive representatives. They have extended hours compared to some competitors.
  • Smooth Process: Reviews often mention a user-friendly online platform that guides you through the LLC formation process.

Cons:

  • Upselling: Some users mention ZenBusiness promoting additional services you might not necessarily need, like domain registration or tax assistance. These can be helpful, but be mindful of their additional costs.
  • Hidden Fees: While pricing seems transparent upfront, be aware of the automatic renewal of the “Worry-Free Compliance” service after the first year in their basic package. This service has a recurring annual fee.

I’ve recently started a business focused on baking and selling goods, and during my research on setting up an LLC, I discovered ZenBusiness. They offer a range of services at reasonable prices, which seemed promising. I’d love to hear if anyone has used ZenBusiness before and if they found them to be legit and reliable. How was their customer service, the overall process, and were there any hidden fees or surprises? Your insights would be incredibly helpful as I navigate this new venture.

Hello, in my opinion, it is useless if you have any troubles with your account. I would never suggest this firm to anyone.

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ZenBusiness is accused of charging customers for services they can’t cancel.

ZenBusiness is a reputable company known for helping many entrepreneurs form their LLCs. They have built a strong reputation for providing user-friendly services and reasonable pricing.

Common Experiences with ZenBusiness:

  • Positive: Many users praise ZenBusiness for its straightforward process, helpful customer service, and transparent pricing. They appreciate the convenience of having multiple business services available under one roof.
  • Negative: Some users have reported occasional delays in processing, issues with customer support responsiveness, and unexpected fees.

Key Considerations:

  • Customer Service: While generally positive, response times can vary. It’s essential to consider how responsive they are to your specific needs.
  • Hidden Fees: Although ZenBusiness is transparent about its pricing, it’s always a good practice to carefully review the terms and conditions to avoid any surprises.
  • Additional Services: For more complex legal or financial advice, you might need to consult with a specialized professional.

ZenBusiness is indeed a legitimate service for business formation, and I can confidently say this based on various credible sources and customer feedback. Founded in 2015, ZenBusiness has assisted over 500,000 businesses in forming LLCs and corporations, and it holds an A+ rating from the Better Business Bureau. Its customer reviews are generally positive, with an average rating of 4.7 out of 5 stars on Trustpilot, reflecting satisfaction with its services. ZenBusiness offers a range of affordable packages, starting at $0 plus state fees, which makes it accessible for new entrepreneurs. They provide essential services like filing formation documents and compliance reminders, ensuring that businesses meet their legal obligations. While some users have pointed out potential upselling and slower processing times for standard services, the overall reputation and commitment to customer satisfaction make ZenBusiness a reliable choice for those looking to start a business.

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No. Though primarily fraudulent, they are reputable enough for some people to use without any problems. Examine EVERY subscription they provide and determine whether it’s worth it for you. After you have completed your first 12 months, the annual fee will rise dramatically. Take care to prevent an automated charge to your card!