Hi all,
I recently opened an online store selling camping gear on Shopify, and I’m struggling with the volume of customer inquiries. It’s consuming a lot of my time and becoming quite frustrating.
What are some efficient ways to manage and respond to customer questions? Your suggestions would be very helpful!
Thank you in advance!
I’ve read some remarks regarding the use of AI, which is a fantastic technology. But only an alternative, if skewed, viewpoint. Would be to pay someone to do it for you. If you want to build your business, employing a virtual assistant or someone to handle the repetitive duties will help you achieve your goals and scale your operation.
I would recommend hiring a software developer to incorporate a chatbot in your website to be responding to most of the questions
You can employ part time workers to help you in responding to the customers during peak hours, this will ensure you save money during off peak periods