Hey folks, I’m curious—are you using AI in your business? If you are, how are you using it? If not, what’s stopping you from giving it a go? Personally, I use it for emails, but other than that, I haven’t found much use for it. Just wondering how others are using AI these days.
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Not gonna lie, every time I get a customer complaint, I just copy and paste a response.
Tan said:
Not gonna lie, every time I get a customer complaint, I just copy and paste a response.
Automate it.
(I run training courses on the side)
I tried using AI to grade pre-course workbooks (lots of engineering math), and it was terrible. It wasn’t clear what it got wrong, it just seemed off but in the right range. I thought AI would be good at math, but nope!
I don’t trust it for any serious work. By the time I check its output for errors, I might as well have done it myself.
I’ve used it as a brainstorming partner for all kinds of things—everything from marketing to forecasting to creating SOPs. On the home front, it’s also great for things like learning languages, understanding new ideas quickly, and making communication easier.
We use AI to help with queries and analyze all our internal documents and data. It’s been pretty useful for those who use it.
It’s kind of like dealing with a human—you have to either trust the answer or double-check it. It doesn’t give a clear trail for how it got to a conclusion. It might mention references, but it feels like a student who just throws in a few at the end of an essay hoping they’re relevant.
I’ve seen some employees trying it out, and I support it as long as everything is checked by a human before going out to clients or being finalized internally. I’ve seen too many systems automate mistakes and make them routine.
AI can be useful, but as a programmer, it’s just not there yet. The code it generates is often sloppy, and I end up spending as much time debugging it and integrating it as I would have if I just wrote it myself.
As a project manager, though, I could see it being useful to compare old and new data or to help with writing report templates.
Just remember, AI often gives you something that looks right, but it can’t always be trusted to give you accurate data.
When I’m setting up my booth for a conference, I take the list of attendees and strip out the company names, then feed it to AI and ask it to create a spreadsheet with details like company size, revenue, industry, and a short summary of their service.
Now I’ve got a quick reference sheet to help me when someone walks up to the booth, so I can quickly understand what their company does. I also star a few rows with current customers who are similar to potential prospects, so I’m ready to chat with them right away.
I use AI to generate descriptions for retail products that are a little dull. There’s only so many ways to describe lampshades on my own.
Nope, never.
I run a content and SEO company, mainly focusing on B2B SaaS and financial services (I have professional experience in both areas), and I use AI a lot… but not for writing.
Most SEO content is boring.
The key to creating great content is using as much expertise as possible, so it stands out. I (and pretty much anyone else) would rather read content written by someone who knows what they’re talking about rather than something outsourced to a writer who has no clue.
The problem with that is it took a lot of time from my clients—I would interview them or their teams to get their insights for my content. Now, I can use AI to handle a lot of that while I focus on their brand, key value propositions, and goals.
Asking AI to write a blog post is still a waste of time in my opinion. Everyone’s doing it, and it just results in the same basic content. But using AI to interview and learn about a topic helps guide me to create useful and helpful content, and it only takes a fraction of the time.
Since I can work faster, I’m able to focus more on high-level strategy and make sure we’re moving in the right direction, instead of getting stuck in the details.
I work in IT, specifically with Microsoft, and we’re seeing a rise in companies wanting Copilot in their environments. It’s pretty cool what it can do now, especially when you’re licensed for it and it connects to all your company data. It’s way more useful than ChatGPT for general questions.
My company offers free AI strategy roadmaps. A real consultant meets with you, reviews your business, and gives you a plan for how to solve some of your biggest challenges using AI. DM me if you’re interested.
Building Jenova AI came from this exact issue—there are so many AI tools out there, it’s hard to know which one to use for what. We built an all-in-one AI that automatically routes your query to the best model for each task. You can try asking it to write emails, analyze documents, search the web, or even browse forums like Reddit and YouTube. It might save you time switching between different tools.
Why not use AI for customer support? Here’s Blozum.com
It helped me resolve 77% of my customer queries at UltraPawz.